Privacy Policy

1. Introduction

At Enifex, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By accessing or using Enifex, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, date of birth, and any other details you provide when creating an account.

• Transaction Information: We collect data related to your transactions, such as payment methods, transaction amounts, and transaction history.

• Device Information: We gather information about the devices you use to access our services, including IP addresses, browser types, and operating system versions.

• Cookies and Tracking Data: We use cookies and similar technologies to improve your experience, analyze usage patterns, and personalize content. You can adjust your browser settings to block cookies, but this may limit some functionality on our platform.

3. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver the services you request, such as account management, transactions, and customer support.

• Improvement and Personalization: To improve our platform, customize your user experience, and develop new features.

• Communication: To send you important updates, notifications about changes to our terms or services, and promotional materials (if you have opted in).

• Security and Compliance: To ensure the security of your account, prevent fraud, and comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist with platform functionality (e.g., payment processors, customer support).

• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, legal process, or regulatory request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you before your data is transferred to a new entity.

5. Data Security

We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure data storage practices. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights concerning your personal information:

• Access and Correction: You can access and update your personal data by logging into your account settings.

• Deletion: You may request to delete your account and personal information by contacting customer support. Please note that some data may be retained for legal or operational reasons.

• Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in the emails or updating your communication preferences in your account settings.

• Cookies: You can control cookie settings through your browser preferences, though disabling cookies may limit certain features of the platform.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will take appropriate measures to delete or anonymize it.

8. International Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including jurisdictions that may have different data protection laws. By using our services, you consent to the transfer of your data to these countries.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Enifex Support Team
Email: support@enifex.com
Phone: +971 50 845 1481