How to create a Ticket in Enifex platform?

Modified on Sat, 5 Apr at 8:06 AM

To create a support ticket on the Enifex platform, please follow these steps:

  1. Contact Support via Email: Enifex does not have a publicly accessible ticketing system. To initiate support, send an email detailing your issue to support@enifex.com.

  2. Provide Detailed Information: In your email, include relevant details such as your account information, a clear description of the problem, any error messages received, and steps you've already taken to resolve the issue.

  3. Await Confirmation: After submitting your email, you should receive a confirmation response from the Enifex support team. They will guide you through the next steps and inform you of any additional information required.

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